8ace Terms & Conditions

In these Terms and Conditions, the following definitions apply unless the context requires otherwise:

• "8ace", "we", "us", or "our" refers to the operator of the 8ace platform accessible at https://8ace.club.
• "Platform" means the 8ace website, mobile web application, and all associated services including gaming, wagering, account management, and payment processing.
• "User", "you", or "your" refers to any individual who accesses, registers on, or uses the 8ace Platform.
• "Account" refers to the registered member account created by a User on the 8ace Platform.
• "Balance" means the total funds held in a User's 8ace Account wallet, denominated in Philippine Peso (PHP).
• "Bonus Funds" means promotional credits granted to a User's Account subject to applicable wagering requirements.
• "Real Money Funds" means funds deposited by a User via an approved payment method, forming part of the Account Balance exclusive of Bonus Funds.
• "KYC" refers to Know Your Customer identity verification procedures required under applicable regulations.
• "Game Providers" means the third-party developers and operators whose games are made available through the 8ace Platform, including but not limited to JILI, Pragmatic Play, PG Soft, and Evolution Gaming.

Use of the 8ace Platform is subject to strict eligibility requirements. By registering an Account, you represent and warrant that:

To access real-money gaming features on 8ace, you must register a personal Account. The following conditions apply to Account registration and maintenance:

• One Account Per Person: Each natural person may hold only one (1) registered Account on the 8ace Platform. The creation of multiple accounts by the same individual — whether under the same or different names, mobile numbers, email addresses, or payment methods — is strictly prohibited.
• Accurate Information: You must provide truthful, current, and complete information during registration, including your legal name, date of birth, Philippine mobile number, and email address. Providing false registration information constitutes a material breach of these Terms.
• Account Security: You are solely responsible for maintaining the confidentiality of your Account credentials. You must notify 8ace immediately if you suspect unauthorized access to your Account. 8ace will not be liable for losses resulting from unauthorized access attributable to your failure to safeguard your credentials.
• Non-Transferability: Your 8ace Account is personal and non-transferable. You may not sell, assign, transfer, or pledge your Account or any Account Balance to any third party.
• Account Currency: All Account Balances are maintained exclusively in Philippine Peso (PHP). 8ace does not offer multi-currency account functionality.

8ace is required to implement Know Your Customer (KYC) verification procedures in accordance with applicable anti-money laundering regulations and PAGCOR online gaming compliance standards.

• Mandatory Verification: All Accounts must complete KYC verification before the first withdrawal may be processed. 8ace reserves the right to restrict deposits or gameplay pending completion of KYC at its discretion.
• Accepted Documents: Acceptable Philippine government-issued identification documents include the UMID, PhilSys National ID, Philippine Passport, Driver's License, and SSS/GSIS ID. 8ace reserves the right to request additional supporting documentation.
• Processing Time: Standard KYC review is completed within twenty-four (24) to forty-eight (48) hours of document submission. Complex cases may require additional time.
• Document Standards: All submitted documents must be valid (not expired), clearly legible, and unaltered. Submission of fraudulent, altered, or expired documents constitutes grounds for immediate Account closure and reporting to relevant authorities.
• Source of Funds: 8ace may, at its discretion, request documentation evidencing the lawful source of funds deposited into your Account. Failure to provide satisfactory source-of-funds documentation may result in the suspension of withdrawal privileges.

8ace accepts deposits exclusively through approved payment channels. The following terms govern all deposit transactions:

• Approved Methods: Accepted deposit methods include GCash, PayMaya, BPI, BDO, Metrobank, and credit/debit cards issued by Philippine banks. 8ace reserves the right to add or remove payment methods without prior notice.
• Minimum Deposit: The minimum deposit amount is ₱200.00 (Philippine Peso) per transaction. No maximum deposit limit applies by default; high-value deposits may be subject to enhanced due diligence review.
• Own Funds Only: You may only deposit funds from payment accounts registered in your own name. 8ace does not accept deposits from third-party payment accounts. Deposits identified as originating from third-party sources will be returned, and the associated Account may be suspended pending investigation.
• Currency: All deposits are accepted and processed in Philippine Peso (PHP). 8ace does not accept foreign currency deposits. Any currency conversion that occurs at the payment gateway level is the responsibility of the payment service provider, not 8ace.
• No Deposit Fees: 8ace does not charge fees on standard deposits. However, individual payment service providers (e.g., GCash, BPI) may impose their own transaction fees, which are outside 8ace's control.

• Withdrawal Eligibility: Withdrawals may only be requested by Users who have completed KYC verification. Unverified Accounts may deposit and play but cannot initiate withdrawals until verification is complete.
• Minimum Withdrawal: The minimum withdrawal amount is ₱500.00 (Philippine Peso) per transaction.
• Processing Time: Withdrawal requests submitted by verified accounts are processed within fifteen (15) to thirty (30) minutes under normal operating conditions. Processing times may extend during periods of high transaction volume or where additional review is required.
• Withdrawal Destination: Withdrawals will be remitted to the same payment method used for deposits where technically feasible. Where this is not possible, alternative withdrawal options will be communicated to the User.
• Bonus Fund Restrictions: Bonus Funds may not be withdrawn until all applicable wagering requirements have been satisfied. Withdrawal of Real Money Funds while an active bonus is attached to an Account may result in forfeiture of the Bonus Funds balance, as specified in the applicable promotion terms.
• Right to Delay: 8ace reserves the right to delay processing of any withdrawal request pending completion of account verification, investigation of suspected fraud, or compliance with applicable regulatory requirements.

8ace offers bonuses, free bets, and promotional credits to eligible Users from time to time. The following general terms apply to all 8ace promotions unless specific promotion terms state otherwise:

• All bonuses are subject to wagering requirements that must be fulfilled before any associated winnings may be withdrawn as Real Money Funds. The applicable wagering multiplier will be stated in the specific promotion terms.
• Bonuses are credited to the Bonus Funds component of the Account Balance and are distinct from Real Money Funds.
• Each promotion specifies an expiry period. Bonus Funds that are not used within the specified period will be automatically forfeited without compensation.
• 8ace reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice. Promotional offers are subject to availability and may be withdrawn at 8ace's discretion if the eligibility criteria are no longer met.
• Bonus abuse — including but not limited to creating multiple accounts to claim promotions, exploiting technical errors in bonus crediting, or engaging in low-risk hedging strategies designed to satisfy wagering requirements without genuine play — will result in forfeiture of all Bonus Funds and may result in Account closure.
• 8ace reserves the right to restrict certain games or game categories from contributing to wagering requirement calculations. Contribution rates will be specified in individual promotion terms.

The following general gaming rules apply across all game categories available on the 8ace Platform:

• Game Rules Precedence: Each game available on the Platform is governed by individual game rules provided by the respective Game Provider. In the event of a conflict between these Terms and specific game rules, the game-specific rules shall prevail with respect to the conduct of that game.
• Malfunctions: In the event of a game malfunction, system error, or disconnection during active gameplay, 8ace will endeavor to reconstruct the game state from server logs. Where reconstruction is not possible, affected wagers will be refunded to the User's Account Balance. 8ace is not liable for losses attributable to network connectivity issues on the User's side.
• Void Bets: Bets that cannot be settled due to technical errors, data feed failures, or incorrect odds display may be voided by 8ace at its reasonable discretion. Voided bet stakes will be returned to the User's Account Balance.
• Settlement Finality: All game outcomes and bet settlements are final once officially confirmed by the Platform. Requests to reverse settled outcomes will not be entertained except where a demonstrable system error has occurred.
• Minimum and Maximum Stakes: Minimum and maximum stake limits vary by game and are displayed within the game interface prior to placing a bet. 8ace reserves the right to modify stake limits without prior notice.

The following conduct is expressly prohibited on the 8ace Platform. Violation of any prohibition listed below constitutes a material breach of these Terms and may result in immediate Account suspension, forfeiture of Account Balance, and referral to relevant law enforcement or regulatory authorities:

• Opening or operating more than one Account, whether under the same or different personal details;
• Providing false, misleading, or fraudulent information during registration or KYC verification;
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the Platform without human input;
• Engaging in collusive play with other Users, including coordinating betting strategies across multiple accounts to exploit bonus terms or game mechanics;
• Exploiting software bugs, errors in odds display, or technical malfunctions for financial gain;
• Engaging in money laundering or using the Platform to process the proceeds of criminal activity;
• Chargebacks — disputing legitimate charges with a payment provider in bad faith. Users found to have filed fraudulent chargebacks will have their Account closed and outstanding balances offset against the disputed amount;
• Sharing Account access with any third party or allowing a third party to manage or operate your Account;
• Any conduct that, in 8ace's reasonable judgment, is intended to harm, defraud, or exploit 8ace, its Game Providers, or other Users of the Platform.

8ace is committed to promoting responsible gaming practices. We recognize that, for some individuals, gambling can become harmful, and we are obligated under applicable regulations to provide tools and information to support responsible play.

• Age Restriction: No person under the age of 21 may access real-money gaming features on the Platform. 8ace enforces this requirement through mandatory KYC and reserves the right to suspend any Account where a User's age cannot be confirmed.
• Deposit Limits: Users may set daily, weekly, or monthly deposit limits on their Account through the account settings interface. Once set, deposit limit reductions take effect immediately; increases are subject to a cooling-off period of not less than twenty-four (24) hours.
• Session Time Limits: Users may configure session time reminders within their Account settings to receive notifications after a specified period of continuous gameplay.
• Self-Exclusion: Users who wish to restrict access to their Account may request temporary self-exclusion (minimum 30 days) or permanent self-exclusion by contacting 8ace support. During a self-exclusion period, the Account will be suspended and all marketing communications will cease.
• Reality Checks: Regular on-screen reminders of session duration and net gaming activity are available and may be enabled by Users in account settings.

For further information on responsible gaming and available support resources, please visit the 8ace Responsible Gaming page.

• 8ace's Right to Suspend: 8ace reserves the right to suspend, restrict, or close any Account at any time, with or without prior notice, where it has reasonable grounds to believe that a breach of these Terms has occurred, that the User poses a financial, legal, or reputational risk to the Platform, or where required by applicable law or regulatory direction.
• User Voluntary Closure: You may request voluntary closure of your Account at any time by contacting 8ace support. Upon closure, any remaining Real Money Funds in your Account (net of applicable charges) will be remitted to your registered payment method following completion of any outstanding KYC or compliance reviews.
• Balances on Suspended Accounts: Where an Account is suspended due to suspected fraud, bonus abuse, or prohibited conduct, any Account Balance may be held pending investigation. Confirmed fraudulent balances will be forfeited. Confirmed legitimate balances will be returned following the conclusion of the investigation.
• Inactive Accounts: An Account that has had no login activity for a continuous period of twelve (12) months is considered dormant. 8ace may charge a monthly dormancy administration fee of ₱50 on dormant accounts with a remaining balance, after giving reasonable advance notice. Accounts with a zero balance may be closed without notice.

All content on the 8ace Platform — including but not limited to the 8ace brand name, logo, website design, software, text, graphics, game interfaces, and promotional materials — is the intellectual property of 8ace or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal entertainment purposes. This license does not include the right to: reproduce, distribute, publicly display, create derivative works from, reverse-engineer, or commercially exploit any part of the Platform or its content.

Game content accessed through the 8ace Platform is the intellectual property of the respective Game Providers and is subject to those providers' licensing terms. 8ace grants you no rights in respect of third-party game content beyond the right to play those games through the Platform interface.

To the fullest extent permitted by applicable law:

• 8ace is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including losses arising from game malfunctions, service interruptions, or unauthorized account access not attributable to 8ace's negligence.
• 8ace does not guarantee continuous, uninterrupted access to the Platform. Scheduled and unscheduled maintenance periods may result in temporary unavailability of some or all Platform features.
• 8ace is not responsible for losses incurred as a result of a User's own decision-making in respect of gaming activities. Gambling is inherently a risk activity, and by using the Platform, you acknowledge and accept this risk.
• In jurisdictions that do not allow the limitation or exclusion of certain liabilities, 8ace's liability is limited to the maximum extent permitted by law.
• Nothing in these Terms shall limit 8ace's liability for death, personal injury, or fraud caused by 8ace's gross negligence or willful misconduct.

Your use of the 8ace Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how 8ace collects, uses, stores, and protects your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

By registering an Account on 8ace, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for KYC verification, account management, fraud prevention, regulatory compliance, and, where you have provided consent, for marketing communications.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

Any dispute arising out of or in connection with these Terms that cannot be resolved amicably between the parties within thirty (30) days of written notice shall be submitted to the appropriate courts of competent jurisdiction in the Philippines.

Nothing in this clause shall prevent either party from seeking urgent injunctive or other interim relief from a court of competent jurisdiction where necessary to protect legitimate interests.

8ace reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, 8ace will provide reasonable advance notice through the Platform interface or by email to the address registered on your Account.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request voluntary Account closure.

The date of the most recent revision is displayed at the top of this page. It is your responsibility to review these Terms periodically to remain informed of any changes.

If you have any questions, concerns, or disputes regarding these Terms and Conditions, please contact the 8ace support team: